PRIVACY POLICY
Bright (South West) LLP is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal information we collect from you, or that you provide to us, on our website www.brightllp.co.uk (Site) will be used.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Bright (South West) LLP of Floor 1, Studio 5-11, 5 Millbay Road, Plymouth. PL1 3LF.
Collection of your data
We may collect and process the following information about you:
- Information that you provide by subscribing to newsletters on our Site, or if you contact us with comments or specific requests;
- Information that you provide by filling in forms on our Site, including information provided at the time of registering to use our services (including but not limited to our online document service, Bright Online);
- Details of transactions you carry through our Site;
- Details of your visits to our Site, without limitation, and the resources that you access;
- Information may include your name and email address.
How we will use your data
We will use your information to provide you with the services you have requested. Once you are registered you can amend these details at any time by contacting us at info@brightllp.com.
We use the information held about you to carry out our obligations arising from any contracts entered into between you and us.
We may also contact you by e-mail with information about legal services, materials, news or training that may be of interest to you. By providing us with your email address on our ‘Subscribe’ page you consent to being contacted for these purposes. If your details change or if you no longer wish to receive information or marketing from us please contact us at info@brightllp.com at any time.
Where we will store your data
All information you provide to us is stored on our secure servers. It may be necessary to pass your personal and sensitive data to other companies for processing on our behalf. Some of these companies may be based outside Europe in countries which may not have the laws to protect your personal data, but in all cases we will ensure that such companies meet the standards of data protection existing within the European Economic Area and specifically that the data is kept securely and only used for the purposes for which it was provided.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We capture certain information such as your name, postal address, email address, telephone number and your credit card number and expiry date (where applicable) or bank account details (where applicable) over a secure link using recognised industry standard techniques which encrypt the data while travelling over the internet. We do not send full credit card details (where applicable) back to your screen, for fear of these being overlooked or compromised. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. You are not permitted to share your password with anyone.
IP addresses , cookies and Google Analytics
We may collect information about your computer, including where available your IP address, operating system and browser type, for system. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Site and to deliver a better and more personalised service. They enable us:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to customise our Site according to your individual interests.
- To speed up your searches.
- To recognise you when you return to our Site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Site.
Portions of this website use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyse how users use the Site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Disclosure of your information
We will only disclose any of your personal information to any third party where we are under a duty to do so in order to comply with any legal obligation, or in order to enforce or protect any of our rights, property or safety (or those of our members or clients). We may also disclose your personal information to third parties who provide services to us. When we do so they are required to act in accordance with our instructions and keep your personal information secure.
When you give us information about another individual for business purposes, you do so on the basis that the other individual has agreed and has consented to the processing of his or her personal data and to the transfer of his or her information abroad and to your receiving on his or her behalf any data protection notices.
Access to your information
Under the Data Protection Act you can access the personal information we hold on you. Any access request is subject to an administration fee of £10 (cheque payable to Bright (South West) LLP) and should be addressed to Head of Compliance.
Changes to this Privacy Policy
This privacy policy may change from time to time and therefore you should review it regularly. We will notify you of any changes where we are required to do so. You can check our privacy policy at this page at any time.
Consent
By submitting your information and by accepting the data protection terms, you consent to the use of your personal information as set out in this privacy policy.
February 2011
